FAQ

Misfem Heated Eyelash Curler - FAQ

1. How do I use the heated eyelash curler safely?
To use safely, press and hold the power button for 2 seconds to turn the device on. Wait 10-20 seconds until the temperature indicator changes from purple to pink, indicating it’s ready. Place lashes between the comb teeth, lifting gently to curl. Avoid direct contact with your eyelids, and use caution at higher temperatures.
For optimal results, use your heated eyelash curler after applying mascara. The mascara acts as a protective barrier between the heated curler and your lashes, minimizing any direct contact with the heat source and enhancing the curl.

2. What are the temperature settings, and which one should I use?
The curler offers three temperature settings to suit different lash types:

  • Low (50°C, blue light): Ideal for delicate corner lashes or finer lashes.
  • Medium (65°C, purple light): Best for soft or average thickness lashes.
  • High (80°C, red light): Recommended for thick or hard-to-curl lashes.

3. Can I use this curler with false eyelashes?
Yes, the Misfem Heated Eyelash Curler is designed to work with both natural and false lashes. For best results, press real and false lashes together to create a more natural, blended look.

4. Is this eyelash curler safe for my skin?
Absolutely! The curler’s double-sided anti-scald comb design prevents direct heat contact with your skin, so you can curl your lashes worry-free.

5. How long does the curl last?
The Misfem heated curler provides a 24-hour long-lasting curl. For an even more dramatic effect, use with mascara to amplify and extend the curl.

6. How do I charge the eyelash curler?
The device is USB rechargeable and comes with a Micro-USB charging cable. You can plug it into any USB port, such as those in a power bank, laptop, or wall adapter. A full charge will last multiple uses.

7. Does it turn off automatically?
Yes, for your safety, the curler includes a 10-minute automatic power-off feature, preventing overheating and conserving battery life.

8. What is the processing and delivery time for my order?
We process all orders within 2-3 business days. Shipping to U.S. locations typically takes 5-10 business days, and shipping is free for all U.S. orders.

9. What is your return policy?
If you’re not satisfied with your Misfem Heated Eyelash Curler, please contact our support team within 30 days of receiving your order to arrange a return or exchange. Please note that returns are not accepted for discounted items. We’re here to make sure you’re happy with your purchase!

10. Who can I contact for further questions?
Our customer support team is always ready to help! You can reach us at misfemstore@gmail.com, and we’ll respond as soon as possible.